Food Service

Q: What is the deadline for placing orders?
A: Orders must be placed by 1:00 P.M. the day before the day you want your meal. (Example: Monday's lunch must be ordered by Sunday at 1:00 P.M.)

Q: What is the price for each meal?
A: The student meal price per lunch is $3.50.  Breakfast for students is $2.50.

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 9:00 A.M. the day before the day for which the meals were ordered. After the 9:00 A.M. all sales are final. (Example: Monday's lunch must be cancelled by Sunday at 9:00 A.M.)

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section there you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a "No Refund Policy." Cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.

Q: What is the Norwich School District Civil Rights Complaint Procedure?
A: Please view this procedure.

Instructions for parents for ordering lunches at Marion Cross School:

1. Go to Fresh Picks/School Lunch Choice.

2. Enter information under the “New Customers” section to create a user account.

3. Click on “How to add a student account” tab for video. Follow the instructions to add a child or multiple children accounts. For those who can’t view the video, you simply click on the “Add Student” tab in the blue menu bar, choose Marion Cross School from the drop-down box, then enter your child’s name, grade, and teacher’s last name.

4. To place an order, follow the instructions in the second video on the “How to add a student account” tab. Basically, you click on the name of the student, choose meals from the menu that is shown, and proceed to checkout when you are ready to pay and finalize your order. Meals can be ordered as far in advance as you can see on the menu, or as short in advance as the following day as long as you order before1 PM of the day before.